Our courier partners deliver from Monday to Friday, excluding Bank Holidays. We will attempt to dispatch all packages within 24 hours, although at peak times this may take slightly longer. Orders with products with two-tone service or Defence Check may take longer to dispatch.
Once the order is dispatched you will get an email with the tracking number and which courier partner it’s going to be delivered via. Any missing/incorrect items need to be reported with 48hrs of signed delivery.
Faulty Product?! Unfortunately that is part of life but be rest assured we are here to help! Contact one of our friendly staff via phone or email. Stating what the problem is, if we can resolve the problem via phone or email great if not then they will advise how to send it back and what details we require.